Personal Data Policy
What details do you collect?
- Account information: your name, date of birth, phone number, email and home address.
- Identity documents we need for age and identity checks.
- Payment and transaction records: deposits, withdrawals and bets.
- Technical details such as your IP address, your location for geolocation checks, and the device and browser you are using.
- Messages you send our support team.
How long do you keep my data?
How long we keep account and transaction records depends on Canadian anti-money laundering and tax rules. After that time is up, we erase the records or make them anonymous. If you opt out and we have no further need for your marketing details, we remove them.
Do you use cookies?
Yes. Our Cookie Policy describes the cookies we use and how you can control them.
Who do you share my data with?
- Payment providers that handle your deposits and withdrawals.
- Verification partners who help us confirm age, identity and location.
- Service providers that host our site, send emails and supply games.
- Authorities, when Canadian law requires it.
Your data is never sold. Partners can use it only for the tasks we assign them.
What is the legal basis for using my data?
- Contract: to operate your account and pay you any winnings.
- Legal duty: to follow Canadian rules on age and identity checks and on stopping money laundering.
- Legitimate interest: to protect the site and catch fraud.
- Consent: for marketing and optional cookies.
What do you use my data for?
- So we can set up and manage your account.
- To confirm who you are before you make your first deposit.
- To handle payments.
- To answer your emails.
- To protect players and support safer play.
- To send offers, only if you say yes.
How do I control marketing?
Marketing is opt in. Turn it on or off in your account settings, click the opt out link in any of our emails, or write to mail@langleycasino.app. Account and security messages will still reach you.
Will this policy change?
We revise this policy whenever our services or the applicable law shift. You will always find the current version on this page, and we notify you by email of significant changes.
Can under 19s use the site?
No. Langley Casino is only for players aged 19 and over. If we learn that an account is run by someone under 19, we close it. We also erase any data the law does not require us to keep. Our Age Policy has more details.
Does my data leave Canada?
Some partners store or handle data outside Canada. When that happens, we use contracts and safeguards so your data gets similar protection to what it has here.
What can I do about the data you hold on me?
- Access: request a copy of any personal information about you that we store.
- Correction: have inaccurate or outdated details put right.
- Deletion: request that we remove data we are no longer required to retain.
- Objection: say no to certain uses, such as marketing.
Email mail@langleycasino.app with your request. We may need to confirm it is really you first.
How do you keep my data safe?
- Encrypted connections across our site.
- Access limited to staff who need it.
- Regular security checks of our systems.
Who do I email with a privacy question?
Email your question to mail@langleycasino.app and someone from our team will reply. We offer support by email only.